What I Read This Week: July 21, 2019


I think my brain melted. It's too hot.
  • Work
    • At the office, I polished off Delivering Satisfaction and Service Quality. It turned out to be a meh of a read because the first half was about customer service while the second half was all about developing, running, and assessing a survey. It felt like two separate books.
  • Books
    • I'm over 500 pages in to Empire of Storms... and there are still 200 pages to go. This is one doorstopper of a novel. 

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