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Technically, said patron visited the library before Thanksgiving, but things were so busy that I'm just now getting a chance to share.
First, the backstory: Our library used to have policy where all beverages had to be in sealed containers (Screw tops, flip-caps, etc.). This meant that your typical Starbucks or Caribou coffee plastic lid cup was not allowed in the building. Last semester, we learned that we were flighting a losing battle. The University now has a Starbucks so we've basically forgone that rule.
Now for the patron: This lady came back to my office to ask me where she could find Starbucks. I gave her directions to the student union (though it's really a conference center but that's a whole 'nother can a'beans) where the Starbucks is located. She said she didn't want that one. I told her that was the closest Starbucks to the library. We then proceeded to have the following conversation.
Lady: I mean the Starbucks in the library.
Me: There is no Starbucks in the library.
Lady: There are a ton of Starbucks cups in here.
Me: They're from the Starbucks at the student center.
Lady: No, they're not. You don't allow cups like that in the library. They bought their coffee here.
Me: We no longer enforce that policy. Those are from the Starbucks in the student union.
Lady: You're lying. There is a Starbucks in the basement.
Me: I'm sorry ma'am, but the only Starbucks on campus is at the student center.
Lady: *stares me down* Fine. I'll find it myself.
If only all my conversations were so amusing.
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